Testimonials & Reviews

Since Braeburn Care started providing care calls for my mother, I cannot praise them enough for their professionalism, excellent communication, and for the high level of care provided. The staff that visit my mother are reliable, friendly and helpful and I now have real peace of mind that her needs are being met.

Mum and I are very happy with the care provided by Braeburn. The big bonus compared to other caring agencies we have used is that mum has one main carer who visits at least 70% of the time which provides mum with the consistency she needs. I can rest assured that if there are any problems on the visits, I will be contacted by the carers and likewise if I have any concerns they are dealt with in a professional and prompt manner. I have no hesitation in recommending Braeburn to potential clients.

I am writing to express my thanks at the quality of service that Braeburn Care have provided for my client. Right from the very first call to your office, Braeburn Care have been extremely professional. My client was having a crisis with her care – you fixed that with minimal fuss and maximum efficiency. I know I can rely on yourselves to return my calls, answer queries and, most importantly of all, to make my client’s care provision smooth and of a great standard. You have been extremely reliable as an organisation, able to pick up shifts at short notice and always considerate of my client’s needs. I feel I can rely totally on the service you are providing and I am in awe of how calm and organised you all are! It has been an absolute pleasure working alongside you. Thank you!

“Braeburn Care has provided the support and care my elderly mum requires to help manage mum’s general daily living; from helping her with both personal and domestic requirements, to accompanying mum safely to get out and about each day to buy food and to socialise. The carers have become true friends of my mum.”