Additional Support Services

I can’t speak highly enough of the service I have received from Braeburn Care. The level of care and personal attention could not be greater. I am never made to feel inadequate and I am encouraged to be positive in the things I am able to do for myself. Braeburn staff have helped me build my confidence towards greater physical activity and their interpersonal skills are especially important to me, as I feel I can out my trust in the staff, which gives both myself and my family total peace of mind.

Very professional company, with staff pleasant and helpful. It has been a pleasure to be involved with them and the help and care they have shown me., Thye are regular, punctual and always have a smile. Would recommend them to anybody.

Braeburn support me every evening. They are so kind and caring. They make me feel at ease. They treat me with dignity and never make me feel stupid. They are amazing in everything they do.

Care given is reliable, efficient and sensitive.

Very good service. Very kind carers who are very helpful.

I have nothing but praise for the two carers from Braeburn Care who have been visiting my husband. I am told by the staff there how good they are and I know how much my husband likes them. Thank you Braeburn Care.

The management helped us work through my father’s initial reluctance to having carers come into his home. He now has very nice compassionate carers who treat him well and with dignity and his care package is working well.

My mother lives alone, is elderly and has early onset dementia and Alzheimers. We are a close and loving family but cannot be with her all the time and this is where Braeburn comes in. The carers are lovely, truly care for my mother and most importantly spend time with her. The management team are very easy to talk to and are extremely receptive to our requests and any concerns. I would recommend Braeburn to anyone who has an elderly relative who wants to remain independent in their home as long as possible.

I am writing to express my thanks at the quality of service that Braeburn Care have provided for my client. Right from the very first call to your office, Braeburn Care have been extremely professional. My client was having a crisis with her care – you fixed that with minimal fuss and maximum efficiency. I know I can rely on yourselves to return my calls, answer queries and, most importantly of all, to make my client’s care provision smooth and of a great standard. You have been extremely reliable as an organisation, able to pick up shifts at short notice and always considerate of my client’s needs. I feel I can rely totally on the service you are providing and I am in awe of how calm and organised you all are! It has been an absolute pleasure working alongside you. Thank you!

Mum and I are very happy with the care provided by Braeburn. The big bonus compared to other caring agencies we have used is that mum has one main carer who visits at least 70% of the time which provides mum with the consistency she needs. I can rest assured that if there are any problems on the visits, I will be contacted by the carers and likewise if I have any concerns they are dealt with in a professional and prompt manner. I have no hesitation in recommending Braeburn to potential clients.