We’re proud to share Braeburn Care’s feature in Business Awards UK following our recent win at the 2025 Care Awards, where we were honoured with the title of Best Nutrition and Dining. The article, which includes a Q&A with our CEO, Harriet Smith, explores our approach to home care, the values that set us apart, and the real stories behind our success. You can read the full feature here.
This recognition is a powerful moment for our whole team – not only because it acknowledges excellence in a crucial area of care, but because it reflects our core purpose: to deliver an exceptional service and make a positive impact on the lives of those we care for throughout West Kent and East Sussex.
A Win That Speaks to the Heart of Our Services
Nutrition and dining might not always be the first things people think of when they hear “home care,” but they are often at the heart of daily wellbeing. From ensuring proper hydration and meal planning to creating enjoyable dining experiences that uplift and encourage independence, this area of care plays a major role in supporting older adults to thrive at home.
At Braeburn Care, we see mealtimes as more than nourishment — they’re an opportunity for connection, routine, and joy. Our teams’ take time to understand our customers’ preferences, cultural backgrounds, and health needs, crafting personalised plans that prioritise taste, choice and dignity.
Whether it’s freshly prepared meals, light snacks, or providing extra support to those with conditions like dementia or dysphagia, our award-winning home care is always rooted in compassion, reassurance and attention to detail.
Leadership That Drives Positive Change
As highlighted in the Business Awards UK article, Harriet brings a unique blend of business leadership and personal connection to the care sector. In the interview, Harriet speaks openly about what inspired her to start Braeburn Care and what continues to motivate her today:
“We never wanted to just ‘tick boxes’ – we wanted to raise the bar. Every customer has a story, a family, and a life lived. It’s our job to ensure our care reflects that.”
This commitment to person-centred care informs every part of our service – from our detailed onboarding process and team training to our real-time communication with families. It’s this culture of excellence that the judges recognised in naming Braeburn Care a winner in the Nutrition and Dining category.
Standing Out in a Competitive Industry
In a home care sector that is growing but also facing recruitment and regulatory challenges, our feature in Business Awards UK offers an important signal to families searching for the best home care providers in Kent and East Sussex. It demonstrates that we’re not just compliant – we’re committed to innovation, best practice, and going above and beyond for those we support.
Our services include, but are not limited to:
- Domiciliary care (including personal care and daily living support)
- Live-in care for 24-hour tailored support at home
- Companionship services for social interaction and wellbeing
- Specialist support for dementia, palliative care and complex needs
- Meal preparation and dining assistance, now award-winning!
By putting the customer experience at the centre of everything we do, we’ve built a reputation for reliability, warmth, and trust – reflected in our consistent 10/10 rating on Homecare.co.uk, based on verified feedback from families.
Why Awards Like This Matter
Winning a care award is a huge achievement, but for us it’s also about raising the profile of the values we stand for. We know that choosing a home care provider can feel daunting — especially when a loved one’s health is at stake. External recognition from bodies like Business Awards UK gives families added confidence that we’re a provider they can count on.
It also motivates our incredible team. As Harriet said in her interview:
“We wouldn’t be where we are without the passion and commitment of our care professionals. They’re the reason our services shine.”
Looking Ahead
As we look to the future, Braeburn Care continues to evolve. We’re currently expanding our services, investing in new digital care planning tools, and growing our care team to meet rising demand across the region.
We’re also planning new initiatives to support:
- More flexible live-in care packages
- Enhanced training and development for our carers
- Increased local partnerships and community engagement
- Greater support for families navigating complex care needs
And as always, we’ll continue to keep nutrition, wellbeing and dignity at the heart of everything we do.
If you’re looking for a care provider that combines professionalism with compassion, get in touch with Braeburn Care today. Our award-winning team is ready to support you or your loved one with flexible, local care you can trust.
