Customer Case Study May 2025
Background
Caring for a loved one with dementia is an incredibly demanding role, requiring patience, dedication, and emotional strength. For one of our customers’ wives, this became a daily reality following her husband’s Frontotemporal Dementia diagnosis in May 2023. After months of noticing behavioural and language difficulties, she found herself in the position of becoming her husband’s full-time carer, supporting him with everyday tasks while managing the emotional challenges that come with a progressive condition.
Like many family carers, she put his needs before her own, ensuring he remained safe and comfortable at home. However, she soon realised that without breaks and support, her own physical and mental well-being was at risk. That’s when she reached out to Braeburn Care for help.
How We’re Making a Difference
At Braeburn Care, we understand that caring for a loved one with dementia is a deeply personal journey, and finding the right support is essential. When we first started providing care for this couple, our companionship and sitting services allowed our team to build a trusted relationship with both the customer and his wife. Over time, he became comfortable with our team, allowing him to venture out with us while his wife took much-needed time for herself.
This additional support has been life-changing for her, allowing her to regain a sense of balance and relief, knowing that her husband is in safe hands. As our consistency in care has strengthened our understanding of his preferences and non-verbal communication, his wife has felt even more confident in our services.
Recently, she took the next step in prioritising her well-being by using our respite services, allowing her to take a break while we provide live-in care for her husband. This has given her the opportunity to go on holiday, knowing that he is receiving the same high-quality, compassionate care in their home.
The Impact of Our Support
For this dedicated carer, having reliable and professional support has given her:
- Time for self-care: She can now take breaks from her caregiving role, reducing stress and fatigue.
- Peace of mind: She knows her husband is safe, comfortable, and well-supported with familiar Care Professionals.
- Confidence in care: As we have built a strong understanding of his non-verbal communication and preferences, she can trust us to provide the right level of support.
- Opportunities to recharge: Using our respite services, she has been able to take time away, knowing that his needs are being met.
- A renewed sense of independence: She can regain small moments of her own identity while still being a devoted wife and carer.
Her story is a powerful reminder that caring for a loved one with dementia doesn’t mean caring alone. Having the right support network in place makes all the difference. At Braeburn Care, we are honoured to play a role in supporting both her and her husband, ensuring that they can both continue living life as fully as possible.
Next of Kin Q&A – Caring for a Loved One with Dementia
To help others in similar situations, we asked our customer’s wife about her experience with Braeburn Care and the impact it has had on her and her husband.
1. What was the biggest challenge you faced before receiving support from Braeburn Care?
“Before receiving support from Braeburn Care, I rarely had the chance to take a break or make time for myself to enjoy things I liked to do.”
2. How has our companionship and respite services helped improve your daily life?
“By receiving support from Braeburn Care, I felt reassured knowing my husband was well cared for and all his needs were being met.”
3. What reassured you most about trusting our team to care for your husband?
“Having support from Braeburn Care gave me peace of mind, knowing my husband was in the hands of someone professional and experienced in caring for those living with dementia.”
4. What advice would you give to other carers who may be hesitant to seek external support?
“If you’re looking for support for your loved one, I’d strongly recommend doing your research and seeking personal recommendations to make sure you choose the right care agency – one that truly meets your loved ones needs and gives you peace of mind.”
5. How has using our respite care services given you the confidence to take time for yourself?
“It has reassured me that its ok to take time for myself knowing my husband’s needs are being met and I now wonder how I would manage without you.”
If you or a loved one could benefit from our dedicated care services, or want to read more of our customer case study’s contact us today to learn more about how Braeburn Care can make a difference.
